Privacy Policy
Last updated: September 20, 2026
AvailableMassages (“AvailableMassages,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use AvailableMassages.ca and related services.
Our goal is to collect only the information reasonably necessary to operate, secure, understand, and improve AvailableMassages.
1. About AvailableMassages
AvailableMassages helps people discover massage appointments and connect with clinics and practitioners.
Consumers generally do not complete their healthcare booking through AvailableMassages. When you choose an appointment, you may be directed to a clinic's or third party's website to complete the booking.
We therefore generally do not receive the medical, payment, insurance, or treatment information you provide to a clinic when completing your appointment.
2. Information We May Collect
Information about your use of AvailableMassages
When you visit or use the Service, we may automatically collect information such as:
- pages viewed;
- searches performed;
- filters selected;
- appointment or clinic listings viewed;
- links and buttons clicked;
- booking links selected;
- referring pages;
- browser type;
- device type;
- operating system;
- IP address;
- approximate geographic area;
- timestamps;
- technical logs;
- error and performance information; and
- pseudonymous analytics or session identifiers.
This information helps us understand how people use AvailableMassages and improve the Service.
Location information
Certain features may use your location to help identify appointments near you.
Depending on the feature, this may include an approximate location inferred from technical information or a more precise location you choose to provide through your browser or device.
You can control browser or device location permissions through your settings.
Information you provide to us
If you contact us, report an issue, submit a clinic, manage a business listing, or otherwise communicate with AvailableMassages, we may collect information you provide, including:
- your name;
- email address;
- business or clinic name;
- telephone number;
- the content of your message;
- listing information;
- information reasonably necessary to verify your authority to manage a business; and
- other information you choose to provide.
Please do not send us medical records, treatment details, or other sensitive health information unless specifically requested.
Business and practitioner information
AvailableMassages may collect and display information concerning clinics, practitioners, services, and appointment availability.
This information may include:
- practitioner names and professional titles;
- clinic or business names;
- business addresses;
- business contact information;
- service information;
- appointment dates and times;
- appointment durations;
- prices where available;
- booking links; and
- related business or appointment information.
Such information may be provided directly to us or obtained from publicly available and other lawful sources.
3. How We Use Information
We may use information to:
- operate AvailableMassages;
- display relevant appointment results;
- provide location-based search features;
- send users to appropriate booking pages;
- understand which appointments and listings users find useful;
- measure searches and booking-link activity;
- maintain and improve listing accuracy;
- improve search, filtering, maps, and other features;
- understand how people discover and use AvailableMassages;
- diagnose technical problems;
- protect against fraud, abuse, and security threats;
- communicate with clinics and practitioners;
- respond to questions and support requests;
- process correction and removal requests;
- administer business listings and paid features where applicable; and
- comply with legal obligations.
We will not use personal information for a materially different purpose without obtaining additional consent where required by law.
4. Analytics, Cookies, and Similar Technologies
AvailableMassages and service providers working on our behalf may use cookies, local storage, analytics technologies, and similar tools.
These technologies may be used to:
- keep the Service functioning;
- remember preferences;
- understand visitor and session activity;
- measure traffic sources;
- measure searches and interactions;
- measure outbound booking-link clicks;
- identify technical problems;
- prevent abuse; and
- improve the Service.
You can restrict or clear cookies and browser storage using your browser settings. Some features may not function properly if these technologies are disabled.
Where required by applicable law, we will obtain any consent required for the use of non-essential tracking technologies.
5. Booking Links and Third Parties
When you click a booking link, AvailableMassages may record information about that interaction, such as the listing selected, the page from which you clicked, and the date and time of the interaction.
This helps us measure whether listings are useful.
Once you leave AvailableMassages, the destination website is responsible for the information you provide to it.
For example, a clinic or booking service may request information about:
- your health;
- reason for treatment;
- payment details;
- insurance;
- contact information; or
- appointment preferences.
That information is governed by the third party's privacy practices, not this Privacy Policy.
6. How We Share Information
We may disclose information where reasonably necessary:
- to companies that provide hosting, analytics, infrastructure, communications, security, payment, or other services to AvailableMassages;
- to a clinic or business where you specifically request or authorize the communication;
- to investigate or prevent fraud, misuse, or security threats;
- where required by law, court order, or other lawful process;
- where reasonably necessary to protect our rights or the rights and safety of others; or
- in connection with a financing, merger, acquisition, restructuring, sale, or transfer of all or part of AvailableMassages.
Service providers are permitted to process information for the purposes for which we engage them, subject to applicable contractual and legal obligations.
We do not sell personal information.
7. Information Processed Outside Canada
Some of the companies that provide hosting, analytics, communications, infrastructure, or other technology services to AvailableMassages may process information in Canada, the United States, or other countries.
As a result, information may be subject to the laws of the jurisdiction where it is processed.
8. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including operating the Service, maintaining security, resolving disputes, meeting legal requirements, and maintaining appropriate business records.
Retention periods may differ depending on the type of information.
Aggregated or de-identified information that no longer identifies an individual may be retained for longer periods.
9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
No internet service or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights and Choices
Depending on applicable law and the circumstances, you may have the right to:
- request access to personal information we hold about you;
- request correction of inaccurate personal information;
- ask questions about how your information has been used or disclosed;
- withdraw consent where processing is based on consent, subject to legal or practical limitations; and
- request deletion of personal information where applicable.
We may need to verify your identity before completing a privacy request.
You may also control certain information directly through your browser or device, including cookies and location permissions.
11. Clinic and Practitioner Corrections
If you are a practitioner or an authorized representative of a business displayed on AvailableMassages, you may contact us to request a correction or removal of information relating to you or your business.
We may request reasonable information to confirm your identity or authority before processing a request.
12. Marketing Communications
If you choose to receive marketing or promotional emails from AvailableMassages, we may use your contact information for that purpose in accordance with applicable Canadian law.
You can unsubscribe from promotional communications using the unsubscribe mechanism provided or by contacting us.
We may still send non-promotional messages reasonably necessary to provide a service you requested or communicate about a business relationship.
13. Children's Privacy
AvailableMassages is a general appointment-discovery service and is not designed to collect sensitive personal information from children.
If we learn that personal information has been collected in circumstances requiring parental or guardian consent and the appropriate consent was not obtained, we will take reasonable steps to address the situation.
14. Changes to This Privacy Policy
We may update this Privacy Policy as AvailableMassages, our technology, or applicable legal requirements change.
The date at the top of the Policy indicates when it was last updated.
Where appropriate, significant changes may also be communicated through the Service.
15. Privacy Officer and Contact
AvailableMassages is responsible for personal information under its control.
Questions, access requests, correction requests, complaints, or other privacy inquiries may be directed to:
We will review privacy inquiries and complaints and respond as reasonably required by applicable law.